Frequently Asked Questions

Transparent answers to help you choose with confidence

How quickly can I deploy my VPS?

Your VPS is deployed instantly within 60 seconds after payment confirmation. You'll receive your access credentials via email immediately.

What payment methods do you accept?

We accept Bitcoin, Ethereum, Monero, Perfect Money, and various other cryptocurrencies. We prioritize privacy and anonymous payments.

Do you log user activity?

No. We maintain a strict no-logs policy. We don't monitor, track, or store any information about your server usage or activities.

Can I upgrade my VPS resources later?

Yes, you can upgrade your VPS at any time. Simply contact our support team, and we'll handle the upgrade with minimal downtime.

What's included with DDoS protection?

All servers include Layer 3-4 DDoS protection at no extra cost. This protects against network and transport layer attacks up to several Gbps.

Do I get root access?

Yes, all VPS plans include full root/administrator access, giving you complete control over your server environment and configurations.

What operating systems are available?

We offer a wide selection including Ubuntu, Debian, CentOS, Fedora, Windows Server, and specialized distributions like Kali Linux and Parrot OS.

Is there a refund policy?

Due to the instant deployment and nature of our services, we don't offer refunds. However, we provide a 99.9% uptime guarantee with service credits for any downtime.

PrivateAlps

Soluções de hospedagem focadas em privacidade com localizações offshore, opções de pagamento anônimas e proteção absoluta de dados.

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